Privacy Policy

Privacy Policy

Introduction

Welcome to http://therapy-for-adults-cognitive-behavioral-therapy.denvermentalhealthcare.com (henceforth referred to as “Therapy for Adults Cognitive Behavioral Therapy” or “we,” “our,” or “us”). We are dedicated to maintaining a transparent and secure online environment for our users while safeguarding their privacy. This Privacy Policy outlines how we collect, use, and protect the personal information of individuals who interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our digital presence, including but not limited to:

Please note that this policy does not extend to third-party websites, applications, or services linked to our platform from external sources. These entities have their own privacy policies, and we encourage users to review them before providing any personal data.

Processing Activities

This Privacy Policy is designed to guide you through the following activities:

  1. Account Creation: When you register as an authorized user on our platforms, we collect account-related information such as your name, contact details, and login credentials.
  2. Payment Transactions: If you make purchases or payments through our services, financial data including payment method details and transaction history is processed.
  3. Communication: We may reach out to you via various channels (email, phone, SMS) for updates, newsletters, or promotional offers. By engaging with these communications, you provide us with consent to process your contact information.

Personal Data Collection

We collect several types of personal data to enhance user experiences and improve our services:

  • Account Information: This includes your name, email address, user ID, and password hash (for security).
  • Payment Information: Credit/debit card details, billing addresses, and payment history.
  • Financial Data: We may collect bank account information for direct payments or financial transactions.
  • Purchase Details: Records of products or services purchased, including quantities and transaction dates.
  • Mobile Device Identifiers: Unique device IDs, IP addresses, and mobile network data to identify your device and provide personalized experiences.
  • Location Data: Your geographical location when using our GPS-enabled services or applications.
  • Feedback and Reviews: We encourage user feedback and may collect this information for service improvements.
  • Social Media Information: If you choose to connect our platform with your social media accounts, we access your public profile data.
  • Product Interaction Data: Details on how you interact with our products, including clicks, views, and preferences.

Cookies

We employ cookies to enhance user experiences and gather analytics:

  • Strictly Necessary Cookies: These ensure the basic functionality of our website, such as maintaining user sessions.
  • Preference Cookies: Used to remember your choices and personalize content.
  • Analytics Cookies: Help us understand user behavior and improve our services.

Users have control over non-essential cookies through our built-in Cookie Manager, allowing them to customize their preferences.

Retention and Deletion

We adhere to data retention policies based on legal requirements and the purpose of data collection:

  • Personal data is retained for as long as necessary for providing services, complying with laws, or resolving disputes.
  • Once the data is no longer needed for these purposes, it is securely deleted or anonymized in accordance with applicable privacy laws.

Security Measures

We prioritize the security of your personal data:

  • Implement encryption for secure data transmission and storage.
  • Engage trusted third-party processing partners who adhere to strict security standards.
  • Regularly review and update our security protocols to protect against emerging threats.

Children’s Privacy

Our services are not directed at individuals under the age of 18, and we do not knowingly collect personal data from children.

Your Rights

Depending on your location, you have various rights regarding your personal data:

  • Access: Request access to the personal data we hold about you.
  • Rectification: Ask for corrections if your data is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): Request the deletion of your data, subject to legal exceptions.
  • Restriction: Limit the use or processing of your data under certain circumstances.
  • Data Portability: Receive a copy of your data in a structured format for reuse.
  • Objection: Object to the processing of your data for specific purposes.
  • Non-Discrimination: Be free from unfair treatment due to exercising your data rights.

To exercise these rights or for data-related inquiries, please contact our privacy team at your earliest convenience.

Changes to Policy

We reserve the right to update this Privacy Policy as needed to reflect changes in our practices or legal requirements. Any modifications will be posted on this page, and we encourage users to review it periodically.

Contact Information

For any questions, requests for information, or concerns regarding privacy, please contact us:

  • Email: contact@therapy-for-adults-cognitive-behavioral-therapy.denvermentalhealthcare.com
  • Postal Mail: Therapy for Adults Cognitive Behavioral Therapy, Privacy Team, [Address]